We take your privacy really seriously and will only use your personal information to process your orders, help you with any queries or, if you sign up to our newsletter, to tell you about our lovely jewellery. We’ll never sell your data to anyone else.
To make sure everything is clear, we’ve outlined how and when we use your data, and how you can find out more about it all if you need to.
Data Protection Officer
29 Pembroke Cresecent
Just like every other shopping website, we collect your data so we can process your orders, help you with any queries and keep you updated about our jewellery and special offers.
This is the sort of information we may collect:
We collect this data when you:
We use information about you to:
If you have signed up to our newsletter, you will receive news and information from us via email. You can opt out of this at any time by clicking the Unsubscribe button in our emails, or by emailing us at email@example.com.
We have very strict security procedures in place to protect your personal data. Your information will be kept within our company, unless disclosure is required or permitted by law, or when we use third party service providers (data processors). We use data processors to supply our service to you (eg IT and email providers). We have contracts in place with all of our data processors so they can’t do anything with your personal data unless we have otherwise instructed them, and they will not share your data with any organisation apart from us.
Because of the way the internet works, your information may be transferred in transit outside the European Economic Area, where data protection laws may be different, however we have taken steps to improve the security of your personal data. By entering your information on our site, you agree to these transfers.
1. Retaining your data. When you place an order through our site, we’ll keep your order information for our records unless you ask us to delete it.
2. Deleting your data. You can ask for your personal data to be deleted and this will be decided on a case-by-case basis. This must be submitted in writing to the contact details above.
3. Correcting your data. We will correct or update your data when you make the request in writing to the contact details above, clearly outlining which data is incorrect or out of date.
4. Inspecting your data. If you want to find out if we hold any of your personal data, please make a request in writing to the contact details above. We will respond within one calendar month of receiving your request.
You have the right to complain about how your data is processed. Please email us at firstname.lastname@example.org. If you aren’t satisfied with the outcome, you have the right to complain to the Information Commissioner’s Office though we would like the opportunity to resolve it with you in the first instance.